London visitors
Visitor Safety: Protect Your Phone in London
Practical prevention steps for tourists, students, and business travellers in London—plus exactly what to do if your phone is stolen.
Avoid kerbside scrolling
Enable Find My + biometrics
Know how to block your SIM fast
Before you land
- Enable Face ID/biometrics + strong passcode.
- Turn on Find My (Apple/Google) and test it.
- Note IMEI and carrier support numbers.
While exploring
- Use cross-body straps; avoid kerbside scrolling.
- Keep phones away from open train doors.
- Stay alert in busy spots (West End, Borough, markets).
If it’s stolen
- Lock/erase via Find My immediately.
- Block your SIM with your carrier.
- Call your bank to secure banking apps.
Pre-arrival checklist
- Save UK emergency numbers: 999 (emergency), 101 (police non-emergency).
- Save carrier lost/stolen lines for your provider.
- Enable Find My, ensure backups are on, and test login recovery.
- Store IMEI and device details in a secure note.
- Install banking apps with Face ID/biometrics; enable transaction alerts.
Rapid response (if stolen)
- Lock/erase: iCloud Find My iPhone or Google Find My Device.
- Block SIM: call your carrier to prevent calls/data.
- Secure banking: contact your bank, freeze cards if needed.
- Report: file with police (keep reference number).
- Document: note time/location for insurance and travel claims.
High-risk spots & habits to avoid
Opportunistic theft is common near kerbs, open train doors, and crowded attractions. Small changes greatly reduce risk.
Common scenarios
- Snatch-and-grab from cyclists/scooters near kerbs.
- Phone lifted at open Tube/train doors.
- Distraction theft in queues and crowded markets.
Do this instead
- Stand back from kerbs when using your phone.
- Keep phones stowed until doors close.
- Use a strap/loop and keep bags zipped in crowds.
Need help fast?
Jump to the emergency guide
Step-by-step actions to take within minutes of theft: lock, block SIM, bank, report.